ABOUT US
“Our mission at The Reveal Studio is to deliver tailor-made waxing services that enhance confidence and self-care. Proudly serving Upstate New York, we strive to create a clean, comfortable, and gender inclusive environment where every client feels valued and refreshed.”
CANCELLATION POLICY
To ensure our schedule remains efficient, please provide at least 12 hours notice. For any cancellations or rescheduling of your appointments. Clients should contact the salon by (phone, Instagram/FB, online booking system). BOOKING POLICIES *All services will require a debit or credit card on file to reserve your appointment! Your card will NOT be charged unless you no-call/no-show your appointment or late cancel after 12 hour cancellation window. ‼️If you wish to pay CASH ONLY please contact me to manually create your appointment** ‼️If you are inquiring about after hours or closed day appointments please contact me and I will do my best to accommodate. A squeeze in fee of $20 may be applied. LATE POLICY : If a client arrives more than 10 minutes late for their appointment time TheReveal Studio may not be able to accommodate some, or all, of the scheduled services due to booking constraints. If the remaining appointment time will not allow for completion of the scheduled services, the client will be asked to reschedule for a later date and time to avoid unfair delays to incoming clients. A One-time reschedule deposit fee will be waived to complete the original service requested. CANCELLATION/NO SHOW POLICY: We do understand that unforeseen circumstances may arise that could force you to postpone/reschedule or cancel your service therefore the occurrence will be based on our discretion. *PLEASE NOTIFY US AT LEAST 12 HOURS IN ADVANCE FOR CANCELLATIONS OR RESCHEDULING. CLIENTS WHO FAIL TO SHOW UP FOR THEIR APPOINTMENT OR FAIL TO CALL OR CANCEL WITHIN 12 HOURS WILL BE CHARGED A SERVICE FEE! ‼️NO CALL - NO SHOW FEE - (100% of your Reserved Scheduled Service Amount) **At that point the original service is paid in-full and you may call/text to reschedule if you wish to still complete the service. Another deposit fee would be needed but no extra charge for the original service as it would have been paid for.** ‼️LATE CANCELLATION FEE - FAIL TO CANCEL WITHIN 12 HOURS FEE - (50% Service Fee). We appreciate your business and thank you for understanding.